Conversational Intelligence

CallMiner
Conversational Intelligence

CallMiner named the Leader in Conversation Intelligence

CallMiner, the leading provider of conversation intelligence to drive business performance improvement, today announced that Forrester Research identified the company … 0
Cresta
Conversational Intelligence

Cresta named a Strong Performer in The Forrester Wave report

Cresta, a leading provider of Generative AI for intelligent contact centers, today announced it has been named a ‘Strong Performer’ … 0
Authenticx
Conversational Intelligence

Authenticx Ranks No. 349 on the 2023 Inc. 5000

Inc. revealed today that Authenticx ranks No. 349 on the 2023 Inc. 5000, its annual list of the fastest-growing private companies in … 0
ComputerTalk
Conversational Intelligence

ComputerTalk and Tethr partner to improve contact center performance

ComputerTalk, developer of ice Contact Center with Microsoft Teams, and Tethr, the leading AI-powered conversation intelligence platform, today announced the … 0
Invoca
Conversational Intelligence

2023 State of the Contact Center Report: Invoca

Invoca, a recognized leader in conversation intelligence AI, today released its 2023 State of the Contact Center Report to pull the curtain back … 0