Customer Experience, Service & Success

CallTower awarded 2023 Excellence for Microsoft Teams Solutions

CallTower Honored for Delivering Exceptional IP Communications Solutions by INTERNET TELEPHONY Magazine
CallTower

CallTower, a global leader in cloud-based CX solutions announced today that TMC has named their Microsoft Teams Calling solution as a recipient of the 2023 INTERNET TELEPHONY Excellence Award presented by INTERNET TELEPHONY magazine.

CallTower’s Microsoft Teams calling solutions, Operator Connect, Direct Routing, and Teams voice enablement for GCC High, all seamlessly integrate with the Microsoft Teams platform delivering enterprise-grade voice services, enabling organizations to experience the full potential of unified communications. These innovative solutions empower teams to collaborate effectively from anywhere, fostering enhanced productivity and streamlining communication. CallTower combines the power of global Microsoft Teams voice enablement with key business integrations, like Contact Center to unleash the full power of a modern, enterprise-grade CX Solution. CallTower’s seamless business integrations for Microsoft Teams calling solutions offers a comprehensive communications experience that equips businesses to thrive in today’s dynamic work environments.

William Rubio, CallTower Chief Revenue Officer, expressed his enthusiasm for this achievement, stating, “At CallTower, our mission is to provide our clients with cutting-edge communication and collaboration tools that make a real impact on their business. Our Microsoft Teams Calling Solution is a testament to our dedication to driving excellence in IP communications, and this recognition underscores the value we bring to organizations seeking to transform the way they work and communicate.”

CallTower’s commitment to innovation and customer-focused communication solutions has earned them this prestigious recognition, solidifying their position as a trusted leader in the industry.

“Congratulations to CallTower for being honored with an INTERNET TELEPHONY Excellence Award for innovation in IP communications. Their Microsoft Teams Calling solution has demonstrated outstanding quality and has delivered exceptional, measurable, tangible results for its users,” stated Rich Tehrani, CEO, TMC.

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