Customer Experience, Service & Success

Smart Communications
Customer Experience, Service & Success

Smart Communications announced two new strategic changes

Smart Communications™, a leading technology company focused on helping businesses engage in more meaningful customer conversations announced today the appointment … 0
Threekit
Customer Experience, Service & Success

Threekit announces CX driven partnership with Tailored Brands

Threekit, the leading Visual Commerce Platform proudly announces its customer-experience driven partnership with Tailored Brands, a specialty menswear retailer with … 0
Fraud Attacks
Customer Experience, Service & Success

Fraud Attacks on Financial Industry Call Centers Rising: TransUnion

At a time when commerce is increasingly conducted digitally, consumers still expect and rely on call centers to deliver timely … 0
NatWest
Customer Experience, Service & Success

NatWest & IBM collaborate on Generative AI Initiative to enhance CX

IBM’s deep engineering and AI expertise to deliver extended customer-focused functionality via NatWest’s virtual assistant, Cora Collaboration is part of … 0
Qwary
Customer Experience, Service & Success

Qwary announced the release of four incredible new features

In-Product Surveys: Real-Time Customer Feedback In-product surveys are a seamless and effortless way for customers to share their feedback. Get … 0