Customer Experience, Service & Success

Ushur
Customer Experience, Service & Success

Ushur and Five9 announce Strategic Partnership

Ushur, the leader in AI-Powered Customer Experience Automation™ (CXA), announced its partnership with Five9, an industry leading provider of cloud … 0
Level AI
Customer Experience, Service & Success

Level AI announced the release of VoC Insights

Level AI, a pioneer in advanced AI technologies for customer-facing teams and Gartner Cool Vendor, today announced the release of VoC Insights, … 0
Mapp
Customer Experience, Service & Success

Mapp launches New AI Assistant

Mapp, the leading international provider of insight-led customer experience solutions, has today announced the latest addition to the Mapp Cloud … 0
AskMary
Customer Experience, Service & Success

AskMary: Basware & Microsoft enhance Customer Support with ChatGPT

Basware, the leader in making AP automation and invoice processing happen, has come together with Microsoft and Zure to announce … 0
Glia
Customer Experience, Service & Success

Glia Virtual Assistant being leveraged by 100+ banks & credit unions

Glia, the customer interaction leader unifying Digital Customer Service (DCS), phone and automated self-service on a single platform, today announced that over … 0