Social & Relationships
Customer Experience, Service & Success
Talkdesk adds three new firms to financial services customer roster
Three new firms benefit from Talkdesk’s AI-powered Financial Services Experience Cloud™ to deliver outstanding customer service while creating efficiencies in … 0Customer Experience, Service & Success
CGS receives Silver MUSE Creative Award 2023
CGS®, a global provider of applications, enterprise learning, customer experience and call center outsourcing services, is thrilled to announce that … 0Customer Experience, Service & Success
The Northridge Group names Lisa Butler as President
The Northridge Group, an award-winning, women-owned contact center operations and Customer Experience (CX) consulting firm, proudly announces the appointment of Lisa Butler as … 0Customer Experience, Service & Success
Ushur launches Studio to bring CXA to Business Users
Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), announced today the launch of Ushur Studio, the next generation no-code … 0Customer Experience, Service & Success
Broadvoice named to Inc.’s Second Annual Power Partner Awards
This week Inc. Business Media recognized Broadvoice as a recipient of the second annual Power Partner Awards, honoring B2B organizations across the globe that … 0CRM
Zillow Group to acquire Follow Up Boss
Zillow Group has entered into an agreement to acquire Follow Up Boss, a customer relationship management (CRM) system for real … 0Customer Experience, Service & Success
Alorica ranks #1 for Health Plan CX
Alorica Inc., a trusted global leader in next-generation customer experience (CX) solutions, was named the #1 CX provider out of … 0Customer Experience, Service & Success
FluentStream launches Franchise Program
FluentStream, the preferred cloud communications provider by small and midsize organizations, today introduced the FluentStream Franchise Program to further support … 0Customer Experience, Service & Success